Privacy Policy

Contents

1. Important information and who we are

1 JUMP 2 is committed to protecting your privacy and handling your personal data in a clear and secure way. This notice explains how we collect, use and safeguard your information when you visit our website or use our services, including the Susan Port plugin.

This website is not intended for children and we do not knowingly collect personal data relating to children.

Controller

1 JUMP 2 is the data controller responsible for your personal data.

Contact details

Legal entity:	1 JUMP 2
Data protection contact:	Adam O’Connor
Email:	adam@1j2.com
Telephone:	+44 (0) 1394 648128

You have the right to make a complaint to the Information Commissioner’s Office, the UK regulator for data protection. We ask that you contact us first so we can try to resolve your concerns.

2. The data we collect

We may collect and process the following types of personal data:

• Identity data such as name and username.
• Contact data such as email address and telephone number.
• Account data such as login details and preferences.
• Technical data such as IP address, browser type and device information.
• Usage data such as how you use our website and services.
• Transaction data such as purchases and payment information.

We do not collect special categories of data such as health information, race or religion.

3. How your personal data is collected

We collect personal data in the following ways:

• Directly from you when you create an account, contact us or purchase a service.
• Automatically through your interaction with our website using cookies and similar technologies.
• Through third party connections that you choose, such as when you connect your Google account to the Susan Port plugin.

4. How we use your personal data

We use your personal data to provide and improve our services. This includes:

• Creating and managing your account.
• Processing purchases and providing customer support.
• Communicating important service updates.
• Improving our website, products and user experience.
• Sending relevant information where you have chosen to receive it.

We only use your personal data when allowed by law. The most common reasons are:

• You have entered into a contract with us.
• We have a legitimate interest to run and improve our business.
• We have a legal obligation to do so.

5. How we use data obtained from Google APIs

When you choose to connect your Google account to Susan Port, we access certain Google data so the service can function as intended. We only request the minimum API scopes needed for the features you choose to use.

Types of Google data we may access

• Your Google account email address.
• Gmail message metadata such as sender, subject, dates and labels.
• Gmail message content when required to apply your rules.
• Gmail label information and message status.

How we use this data

• To read incoming emails so your rules can be applied.
• To extract information needed to create tasks, notifications or messages.
• To send automated replies if you have enabled them.
• To forward structured data to your chosen add ons such as Slack, Asana, ntfy or custom webhooks.

Your control

You can disconnect your Google account at any time. When disconnected, all access tokens are revoked and we no longer have access to your Google data.

Compliance with Google policies

We comply with the Google API Services User Data Policy. Google data is used only to provide or improve user facing features. It is never used for advertising, never sold and never shared with external parties except those required to deliver your chosen automations.

Storage of Google data

We store only the data required to run your rules. Sensitive Gmail content is not stored long term unless required for a feature that you have enabled. All data is protected using appropriate security measures.

6. Disclosures of your personal data

We may share your personal data with trusted third parties who help us deliver our services. These include hosting providers, payment processors and professional advisers.

These parties are required to keep your data secure and only process it under our instructions. We do not sell your personal data.

7. International transfers

We do not routinely transfer your data outside the UK or EEA. If this ever becomes necessary we will ensure appropriate safeguards are used to protect your information.

8. Data security

We use a range of technical and organisational measures to protect your personal data from loss, misuse or unauthorised access. Access is limited to staff and partners who need it for business purposes.

9. Data retention

We keep your personal data only for as long as necessary to fulfil the purpose for which it was collected. When no longer required it will be securely deleted or anonymised.

10. Your legal rights

You have the right to request access to your personal data, request correction, request deletion, object to processing, restrict processing, request data transfer and withdraw consent.

To exercise these rights, contact us at adam@1j2.com.

11. Glossary

Legitimate interest

The interest of our business in conducting and managing our services so we can provide a high quality and secure experience.

Performance of contract

Processing your data where it is necessary to provide a product or service you have requested.

Comply with a legal obligation

Processing your data where the law requires us to do so.

Last updated: November 2025